Food & Community Hub


Covid-19 Update

12th February 2021

Important information about the continuing changes to the way the Food & Community Hub operates.

If you are a current client and are able to contact your usual referring agency, they will let the Hub Coordinator know that you have been referred and you will be able to come and pick your food parcel up.

If you are new to the Food & Community Hub, and find yourself in urgent need of help, but can’t immediately get a referral, you should do the following:

To collect your food parcel, come to the Baptist Chapel on Bridge Street, Belper, next to The Devonshire, on a Tuesday or Friday between 12 noon and 2pm.  There is limited ‘queuing’ space undercover, so bring an umbrella if the weather is wet, as we are unable to allow entrance to the main building, in line with government advice on social distancing.

You can continue to use the service for two weeks without a referral.  This is to  give you time to contact one of the local agencies listed below, to be referred in future.


What is the Food & Community Hub?

The Hub has replaced The Basic Idea food bank, which has been helping our neighbours in crisis since 2009.  Once you are referred, the food bags will be available for pick-up from the Food & Community Hub.  The following local agencies will assess your need and make a referral for you if you are in need.

  • Job Centre Plus
  • Futures Homescape
  • Doctors Surgery
  • Citizens Advice
  • Member of clergy
  • Local Area Coordinators
  • Social Care
  • Family Nurse/Health Visitor
  • P3

What happens at the hub in more normal times?

The Hub aims to be a place of welcome and hospitality with formal and informal support available.  When we can open up again properly, we hope to be able to provide advice on Universal Credit and other benefits, housing issues, managing debt and so on.

There will be access to the internet for online accounts and job search, and there is free tea, coffee and snacks and a place to sit and chat.

Do I need to be referred to the Hub?

Access to the crisis food parcels requires a referral, but if you would like to benefit from the other support or simply have someone to talk to, then you are very welcome to drop in.  If there are steps you want or need to take, or have barriers to overcome in your life, then there is a listening ear and a positive desire to support you on your way; the hub is for eveyrbody and anybody – we are simply all neighbours.



When is the Hub open and where is it?

The Food & Community Hub is open between 12pm and 2pm every Tuesday and Friday with the exceptions of Bank Holidays.

As you head North from the town centre, you will find the Hub inside the Baptist Chapel on Bridge Street in Belper; we are nextdoor to the Devonshire and opposite The Rifleman’s.  When we are open there will normally be a banner with the Food & Community Hub logo clearly displayed on the railings outside – just come straight in – we don’t bite.


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Donating food or money

We welcome donations and if you are able to add to your shopping basket to support us you will find occasional updates on our Facebook page as to which items are most useful or we are short of – just click on the link

We have a Just Giving page which you can use to donate money to help us continue to serve our communities during the Covid 19 crisis and beyond –

The facebook page also has a Donate button, including a facility to gift aid, and monies donated this way will go in to the Hope for Belper General Fund.

If you have any questions about this, please email

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