Food & Community Hub


Covid-19 Update regarding access to emergency food aid

Important information about temporary changes to the way the Food & Community Hub operates.

If you are a current client and are able to contact your usual referring agency, they will let the Hub Coordinator know that you have been referred and you will be able to come and pick your food parcel up.

If you are new to the Food & Community Hub, and find yourself in urgent need of help, but can’t immediately get a referral, you should do the following:

If you can, email your request for a food parcel to this will help us manage the demand during this crisis period.

To collect your food parcel, come to the Baptist Chapel on Bridge Street, Belper, next to The Devonshire, on a Tuesday or Friday between 12 noon and 2pm.  There is limited ‘queuing’ space undercover so bring an umbrella if the weather is wet, as we are unable to allow entrance to the main building, in line with government advice.

You will be allowed to access the service two weeks running without a referral, to give you time to contact one of the local agencies listed below.


What is the Food & Community Hub?

The Hub has replaced The Basic Idea food bank, which has been helping our neighbours in crisis 2009.  The biggest immediate difference is that we are no longer providing a delivery service, so once you are referred for a 3 day allocation of crisis food, it will be available for pick-up from the Food & Community Hub.  The following local agencies will assess your need and make a referral for you if you are in need.

  • Job Centre Plus
  • Futures Homescape
  • Doctors Surgery
  • Citizens Advice
  • Member of clergy
  • Local Area Coordinators
  • Social Care
  • Family Nurse/Health Visitor
  • P3

What else has changed?

The Hub aims to be a place of welcome and hospitality with new support available, above and beyond the crisis food parcels.

We have partnered with Freedom Bolsover to deliver a face to face advice service.  Fully trained and accredited advisors will be available over a Skype link. They are able to give advice on

Universal Credit and other benefits, housing issues, managing debt and so on.

There is access to the internet for online accounts and job search, and there is free tea, coffee and snacks and a place to sit and chat.

Do I need to be referred to the Hub?

Access to the crisis food parcels still requires a referral, but if you would like to benefit from the other support or simply have someone to talk to, then you are very welcome to drop in.  If there are steps you want or need to take, or have barriers to overcome in your life, then there is a listening ear and a positive desire to support you on your way; we are simply your neighbours, as you are ours!

When is the Hub open and where is it?

The Food & Community Hub is open between 12pm and 2pm every Tuesday and Friday with the exceptions of Bank Holidays.

As you head North from the town centre, you will find the Hub inside the Baptist Chapel on Bridge Street in Belper; we are nextdoor to the Devonshire and opposite The Rifleman’s.  When we are open there will normally be a banner with the Food & Community Hub logo clearly displayed on the railings outside – just come straight in – we don’t bite.


New from November / December 2019

We’re going to meet together, cook together and eat together at the Hub – are you?

This is a free course, initially running for 6 Fridays starting on 1st November 2019. We’ll be cooking and eating together, with Miles our resourceful chef showing us what to do with whatever’s in the fridge! If you’re still not sure, then come and try some of Miles’ cooking on the 11th or 18th of October at the Food & Community Hub.

On a restricted income or a tight food budget?

Want to know how to cook cheaper, healthy meals?

Do you like to roll your sleeves up and give it a go?

Want to master some basic principles of cooking?

No time for fancy recipes or expensive equipment?

If it’s yes to any of the above, this might just be for you! There’ll be plenty of opportunity to shape the course as we go along and whether you feel confident with a peeler or don’t know one end of a rolling pin from the other, it simply doesn’t matter – Miles has lots of experience of rustling up something from nothing and likes nothing more than to make things up as he goes along!

If you want to get involved, you can either

email us at or

follow & message us at

…and here are the dates it’ll all be happening

1st November 12pm to 2pm
8th November 12pm to 2pm
15th November 12pm to 2pm
29th November 12pm to 2pm
6th December 12pm to 2pm
13th December 12pm to 2pm

If we are able to restart Bish Bash Nosh later in 2020, we will post dates here

Donating food or money

We welcome donations and if you are able to add to your shopping basket to support us you will find occasional updates on our Facebook page as to which items are most useful or that are we are short of – just click on the link

We have a Just Giving page which you can use to donate money to help us continue to serve our communities during the Covid 19 crisis and beyond –

If you have any questions about this, please email